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Customized Training Services
Your business offers unique services and has specific needs from its technology. Traveling Coaches customizes training programs to help meet your individual business needs. We partner with you to devise a training strategy to increase productivity by maximizing technology investments. Traveling Coaches are experienced trainers and power users. Through in-depth product knowledge of the products you are transitioning to and from, we are able to offer you a truly customized training program. We speak in the terms your users already know -- this type of program ensures productive and effective learning. We design each training program to help you maximize technology investments and minimize the time users spend away from their desk. Traveling Coaches provide a complete solution that encompasses the needs of everyone in the company. Traveling Coaches offer unparalleled experience in working with software packages in both technical and end-user environments. This experience, combined with our technical knowledge and genuine passion for Coaching, gives you a results-oriented training program. As experts in adult learning theories, we focus on overall training strategies to develop independent learners. Participants are able to take what they have learned and return to their desks confident and efficient. Traveling Coaches Training System Custom End-User Training There are few beginners in the world of technology. Our custom end-user training bridges the gap between what your users already know and what they need to know. We take the time to understand the user’s desktop and put our expertise in the software to work to address the specific needs of the participants. Our training anticipates the types of issues that your users will face. Traveling Coaches’ training is custom-designed to meet the overall needs of the company and benefit the individual end-user. Executive Briefings We know how difficult it is to get busy executives to find time for training. Our executive briefing sessions are short, modular programs designed with the busy executive in mind. These sessions focus on what executives need to know when they sit down at their PC. Working Sessions for Help Desk & IS Support Personnel Working Sessions are an integral part of Traveling Coaches’ Training Strategy as they are designed specifically for IS team members, help desk support personnel and internal trainers. These fast-paced, hands-on classes are held prior to the actual implementation. They focus on troubleshooting tips and ways to anticipate users needs. These sessions have saved our clients countless hours of "discovery time" as we are able to address issues that have been faced in similar environments. Macro and Template Creation Training The creation of company-wide macros and templates is one of the quickest returns on technology investments. These company-specific applications provide end-users with efficient and effective tools to best accomplish their jobs. Coaches work side-by-side with the participants to guide them in the right direction and help them avoid common mistakes, and advise them on their real applications, saving them weeks of "discovery" and development time.
Survival Skills for the Administrator Our unique Survival Skills training is designed to provide key pieces of information to help you manage your system. Conducted in your environment, participants learn how to perform day-to-day operations and maintenance, customize the configuration to avoid pitfalls, and concentrate on areas that matter to them. Application Design raveling Coaches develops applications to meet a company’s specific needs. Application design may be in the form of database, spreadsheet, or word processing applications using a variety of software products. This is especially beneficial for clients on a short timeline for implementation or clients who do not have the internal resources to handle the design. Coaching After formal training is complete, guidance and direction is needed at the user’s desktop. To assist IS staff and help desk, Traveling Coaches provide on-site Coaching. We walk the floor, assist with troubleshooting issues, answer questions, and help ease the support load. Traveling Coaches can also serve as a temporary addition to your help desk staff. HITS™ Series Once users begin applying their new skills, specific questions - questions they did not know to ask during training - will arise. As experienced users, they are now ready for advanced topics and can benefit from these fast-paced courses. Traveling Coaches’ unique HITS™ Series covers practical Hints, Information, Tips and Shortcuts that would take users months to discover on their own. The series includes short one to two hour courses that can be scheduled several times throughout the day. |
Traveling Coaches Partnering for Productivity